FIXLY
Maintenance requests · property managers, owners, caretakers

Your buildings’ maintenance requests, finally under control.

A leak, a heating failure, a stuck blind: every request becomes a tracked ticket, the vendor receives a PDF work order, and nothing gets lost in e-mails any more.

Free plan, no credit card: 20 tickets per month, 3 buildings.

Data hosted in Switzerland.

Dashboard: requests to watch

What Fixly replaces

Scattered requests

Calls, texts and e-mails from tenants, caretaker, owner… Fixly gathers everything in one ticket per job, with its photos.

Forgotten follow-ups

The dashboard highlights requests that drag on: orange after a few days, red beyond the threshold you choose.

Improvised work orders

A clear work order on your letterhead goes to the vendor as a PDF in one click, copied to the building manager.

How it works

Four steps, from report to closing.

  1. 1

    Report

    Building, unit, description, priority and up to 5 photos. The reporter and their contact are recorded.

  2. 2

    Assign

    Pick the vendor from your directory; the ticket becomes “assigned” and the history keeps it.

  3. 3

    Send the work order

    Fixly generates the PDF work order and sends it to the vendor, copied to the manager if you wish.

  4. 4

    Track and close

    Statuses, comments, resolution note: every change is logged with the old and new values.

Everything you need, nothing you don’t

Tickets with photos

Categories, priorities, due date, reporter, up to 5 photos per ticket.

Vendor directory

Trade, e-mail, phone, address; active or deactivated vendors.

Work orders in your style

Letterhead, watermark, texts and signature per language; preview with a real ticket.

Ageing alerts

Warning and critical thresholds set per organisation.

Full history

Every change, assignment and dispatch is recorded in the ticket.

Buildings and units

Flats, commercial premises, garages: every ticket is attached to the right place.

Four languages

Interface, e-mails and work orders in French, German, Italian and English.

Hosted in Switzerland

Your data and your tenants’ data stay in Switzerland.

Take a look

Dashboard: requests to watch
Dashboard: requests to watch
Ticket: status, vendor, history
Ticket: status, vendor, history
PDF work order sent to the vendor
PDF work order sent to the vendor
Buildings, units and managers
Buildings, units and managers

Simple pricing

Monthly prices in CHF. Change plan at any time from Fixly.

Free

0 CHF / month
  • 20 tickets per month
  • 3 buildings
  • Photos, vendors, work orders, history, four languages
  • 1 user
Start

Solo

12 CHF / month
  • Unlimited tickets
  • Unlimited buildings
  • Photos, vendors, work orders, history, four languages
  • 1 user
Choose after signing up

Pro

29 CHF / month
  • Unlimited tickets
  • Unlimited buildings
  • Photos, vendors, work orders, history, four languages
  • Unlimited users
  • Team with roles (administrator, manager, caretaker, read-only)
  • Tenant reporting by QR code
  • Vendor link without an account (appointment, photos, job done)
  • Quote and invoice tracking, CSV export
  • Automatic recurring maintenance
Choose after signing up
Managing your buildings with Nexikos?

Fixly is already in your Nexikos.

  • Open Fixly straight from the building or unit, without signing in again.
  • Buildings and units come from Nexikos: nothing to re-enter, the occupant is prefilled.
  • Open work orders show on your Nexikos records.
  • Included in your Nexikos subscription. Already using Fixly? Link your account, your tickets are kept.

Frequently asked questions

Where is the data hosted?

In Switzerland. Each organisation has its own database.

Do I need to install anything?

No. Fixly runs in the browser, on computer, tablet and phone.

Does the vendor need an account?

No. They receive the work order by e-mail, as a PDF.

Can I customise the work order?

Yes: letterhead, watermark, texts, footer and signature, in each of the four languages.

How do I change plan or cancel?

From the Plan screen in Fixly; the subscription is managed through Stripe’s secure payment portal.

Ready to never lose a maintenance request again?

Create your account in two minutes; your first ticket follows right away.